Return, Exchange and Refund
Our return and refund policy is subject to the terms and conditions given below:
1. We do not accept returns or offer refunds for products that have been delivered in the best condition, meeting our stringent quality standards.
2. Return, Refund or Exchange requests will be entertained only:
• Within 24 hours of delivery,
• If the product(s) received are damaged or the wrong/incorrect product is delivered.
3. In the rare event that you receive a product that is damaged or incorrect, we are here to assist you. Please promptly email pictures of the damaged or defective item(s) info@thebridgeboxe.com within 24 hours of delivery. Our dedicated team will thoroughly investigate the matter and reach out to you with an appropriate solution. If any refund needs to be initiated our team will generate the refund and it will take 5- 7 days for the amount to reflect back to your payment mode.
4. We are unable to offer refunds if we have been given an incorrect or incomplete shipping address, and if there are two failed delivery attempts by our shipping agency, or if the package is refused by the recipient
For added assurance and to expedite the resolution process, we highly recommend making an unboxing video of the product upon its arrival. This video can serve as valuable documentation in the event of any issues with your order.
Should you have any queries or concerns regarding our return and refund policy, please reach out to us at info@thebridgeboxe.com and we will get back to you shortly.
Cancellation :
Orders once placed, cannot be cancelled if they have already been shipped.
Contact
Thank you for considering our corporate hampers for your business needs! We’re excited to help you find the perfect hampers to suit your company’s requirements. Please fill out the form below with your details and preferences, and our team will promptly get back to you with tailored options, pricing, and any additional information you may need. Whether you're looking for customizations or bulk orders, we're here to assist you every step of the way. We look forward to helping you make a great impression with our premium hampers!You Can Also reach Us at connect.doroart@gmail.com for any queries and our experts will reach out to you within 24 hours.